More than 40 million Americans are disabled. According to the Air Carrier Access Act and the Department of Transportation (DOT) regulation that enforces it laid out guidelines to ensure that those with disabilities are given the same opportunities like everyone else to have a relaxing flight. Here are a few principal aspects in the rules.
* A person cannot be denied transportation due to due to disability. Nor can they be required to hire an attendant or present an official medical certificate, unless under certain conditions specified in the rules.
* Airlines are required to provide passengers with enplaning, deplaning and connection assistance, which includes both staff and equipment. (Some smaller commuter aircraft might not be accessible for passengers with mobility impairments severe. If you are planning to fly to cities that are small travelers with disabilities, they should be sure to check the type of the aircraft and accessibility.)
* Terminals at airports and airlines’ reservation centers must include TDD phones for people who are hearing impaired or have difficulty speaking.
The passengers who have hearing or vision limitations must have acces to all the information provided to all other travelers at airports or aboard planes about gate assignment delay flights, gate assignments security, gate assignments, etc.
* Newer wide-body planes are required to have a wheelchair accessible bathroom and an onboard wheelchair. Airlines must provide an onboard wheelchair on other flights based on a customer’s demand (48 hours notice is required).
* Airline carriers must allow wheelchairs to be checked as baggage. They cannot require the passengers sign waivers of liability on behalf of their use (except in the case of damage from a prior accident).
The majority of new aircrafts should be equipped with movable armrests that can be placed on half the seats in the aisle, as well as the ability to stow one passenger wheelchair that folds.
* Carrier must allow service animals to travel with passengers inside the cabin, so long as they do not block the aisle or any other route for emergency evacuation.
* FAA safety regulations establish guidelines for those who are allowed to be in rows of emergency exits and are required to be able to carry out certain evacuation-related duties.
* FAA rules also prevent passengers from carrying their oxygen. The majority of airlines offer approved aircraft oxygen for a nominal fee however, they aren’t required to.
* Airlines cannot charge for services mandated by this rule.
* Airlines have to provide an expertly trained Complaints Resolution Official in the event of a dispute. A duplicate of the DOT regulation at every airport.
It is advisable to contact the airline once more prior to your travel date to confirm any assistance you’ve sought. Visit the TSA website to get the most up-to-date security details.