It is vital to remember that every airline has its own rules which form part of the agreement of carriage. The rules can differ between airlines. They can include clauses that govern check-in times and refund procedures, as well as responsibility in the event of delayed flight among numerous other aspects.
In the case of domestic travel An airline can provide all its contract terms in your ticket at the time you purchase it. Numerous smaller “commuter” carriers utilize this method. Other airlines might opt to “incorporate terms in refer to.” That means you do not receive the entire airline’s policies in your ticket. Most of them are in a separate form that is available for inspection upon demand.
If an airline chooses to “incorporate by reference” it must issue a clear written notice on each ticket that) it incorporates specific terms through reference, and 2)) the terms can contain liability limitations and deadlines for claim-filing, check-in deadlines, or other important terms.
The airline also must:
Make sure passengers get an explanation of important terms on the ticket at any point where tickets are offered, including travel agencies
* Open to the public for inspection of the entire details of the contract of carriage in each of its airports and ticket offices in cities;
* Send a free copy of the entire version of the contract for carriage on the request of.
There are additional requirements for notices in the contract that can affect the cost of your flight.
Airlines must include a prominent note in writing on the ticket or inside the ticket pertaining to all “incorporated” contract conditions that:
* Impose financial penalties; or
* Let the airline increase the price once you’ve purchased the ticket.
If an airline includes contract terms in its reference but fails to provide the mandatory information regarding a specific policy, the passenger is not legally bound by the policy.
Some of the specific obligations to disclose terms in contracts for domestic use are applicable for international flights. Airlines submit “tariff guidelines” in conjunction with government in order to facilitate the transportation.
Passengers are usually subject to these rules regardless of whether or not they are given any actual notification of the rules. Each international airline must maintain the copy of their tarif rules at its airport as well as at the city ticketing offices. You are entitled to review the rules.
The agent of the airline has to respond to any questions you have regarding information contained within the tariff, and they will aid you in finding specific rules for tariffs and regulations, if needed. If the airline stores its tariff on a computer instead of on paper, it must meet additional requirements for disclosure that are similar to those that apply to domestic contract clauses.
The most important thing to keep in mind, regardless of regardless of whether your trip is domestic or international and that is to never be reluctant to inquire regarding the rules of a particular carrier. It is your right to understand the terms of your carriage contract. In your own best interests and that of the airline to inquire in advance about any questions you are unsure about.